Frequently Asked Questions Can't find an answer to your question? Email us your question and we'll answer it as quickly as possible. How can we help to make our collection better? The best answer to that is to utilize the facilities available at school or through your group. Most schools today have the capability of doing broadcast emails or broadcast phone calls to parents. Use this to announce the collection. Send home announcements in newsletters and on websites. The better informed the parents are, the better the collection. back to FAQ